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November 2, 2026

Something Big Is Launching at CPT: Inside the 2026 Elevate + Innovate Summit

Something Big Is Launching at CPT: Inside the 2026 Elevate + Innovate Summit

A sneak peek at the technology about to transform CPT.

Last week, our Operations and Technology leaders came together for CPT's 2026 Elevate + Innovate Summit, an intensive working session focused on one goal: transforming the class action administration experience at CPT. What came out of that room marks the most significant technology evolution in our company's history.

‍A transformation from the ground up‍

This isn't a single new tool or a one-off upgrade. CPT is revolutionizing its entire operational infrastructure, reimagining how work moves through our organization from the moment a case arrives to the moment it closes.

The transformation spans every stage of the case lifecycle:

  • Case intake: Streamlining how new matters are received, set up, and launched, so cases move from engagement to execution with greater speed and fewer handoffs.‍
  • Project management: Reengineering how we manage every case from start to finish, with real-time tracking, clear milestones, and proactive oversight that keep each matter on schedule and every team aligned.‍
  • Data ingestion and analysis: Modernizing how class data is received, validated, and analyzed, strengthening accuracy and giving our teams deeper insight earlier in every case.‍
  • Class member support: Revolutionizing how we serve class members through a powerful combination of new capabilities, delivering faster responses, more accurate information, and a seamless, more personalized experience at every point of contact.‍
  • Reporting: Delivering clearer, faster, and more precise reporting, giving attorneys and courts the visibility they need, when they need it.‍
  • Across every department: Connecting our teams through integrated systems and workflows, so information flows seamlessly across Operations, Technology, Client Services, and beyond.

The result is an infrastructure built for accuracy, precision, speed, and velocity at every stage of administration.

Reviewed, demoed, and ready

During the summit, our teams reviewed and demoed every technology initiative currently in development. Operations leaders brought the frontline perspective: what our clients need, where complexity lives, and what success looks like on a live case. Our Technology team brought the build. Together, they pressure-tested each initiative to ensure it's ready to deliver real value from day one and readied them for launch.

Designing what comes next

Then the conversation turned to the future. Our leaders designed the next generation of initiatives that will follow this first wave, because at CPT, adopting cutting-edge technology isn't a phase. It's who we are.

These future initiatives will continue to build on our new infrastructure, keeping CPT at the forefront of the industry and ensuring our clients benefit from the best technology available long after this first round goes live.

Built around the people who count on us

Every initiative discussed at the summit was measured against one question: how does this serve the attorneys, courts, and class members who rely on CPT?

For attorneys, that means faster turnaround, sharper data, and greater confidence at every milestone. For courts, it means accurate, transparent reporting they can trust. For class members, it means a smoother, more responsive experience from notice to payment.

Why it matters

Since 1984, CPT Group has earned the trust of counsel and courts by pairing deep administrative expertise with forward-thinking technology. Just as importantly, we've built our reputation on exceptional client support and communication: responsive, proactive, and always accessible when our clients need us.

The Elevate + Innovate Summit marks the next chapter of that commitment and signals where we're headed. The same service our clients know and rely on, now powered by technology that makes every interaction faster, sharper, and more informed.

We're not here to improve the administrative experience a little. We're here to transform it.

Launching soon

We can't wait to share what we've been building with our clients, and the wait won't be long. Our first launch is coming soon, with more innovations to follow in the months ahead. Each one raises the bar.

Stay tuned. Follow CPT Group on LinkedIn and check back here for the first Elevate + Innovate reveal.

CPT Group: Elevating Standards and Setting the Bar in Class Action Administration.

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